At HOOK8LOOP, we respect your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.hook8loop.id (the "Site").

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. When you make a purchase, we collect certain information from you, including:

• Name
• Billing & Shipping Address
• Payment Information (processed securely via Payment Gateway; we do not store credit card details directly)
• Email Address
• Phone Number

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices/order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products (only if you have opted in).

We share your Personal Information with third parties to help us conduct our business, such as:

• Logistics Partners: (J&T, Kurasi, etc.) to deliver your package.
• Payment Processors: Midtrans to process payments securely.
• Analytics: We use Google Analytics and Meta Pixel to help us understand how our customers use the Site and to improve our marketing.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hookandloopindonesia@gmail.com